FAQ

Where are you located? 

We're located in Zurich, Switzerland and ship worldwide through Swiss Post. 

Will I have to pay customs fees? 

So far we've only heard 1 report where a customer had to pay a custom fee. The package is small and the value usually isn't super high, so these all may play a factor on whether you pay a customs fee. We cannot cover any custom fees.

What's your return policy?

Not happy with your order? No problem. You can return your order 14 days after delivery in unused condition with the original packaging. Postage must be covered by you. Feel free to contact us for any returns. 

What's your jewelry made from?

Our jewelry is made from 316L stainless steel with an anti-tarnishing coating. Gold jewelry also includes a real 18K gold plating

Where can you wear the jewelry. 

The better question is, where can you not wear the jewelry? You're able to wear the jewelry everywhere, all the time and it will still be as good as new. 

What's your warranty? 

Each piece of jewelry is created to last a lifetime. If however, your piece of jewelry accidentally breaks, we'll replace it for free within 24 months. Please contact us with a picture and proof of purchase and we will sort you out immediately.